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“Certify today and be relevant for the future”
In today’s competitive environment exceptional customer service
should be an integral part of the company’s strategy and mission. In
order to deliver on these goals, organization and individuals need
to achieve and maintain superior levels of performance which means
continuously improving and being better than the competition.
Certification is an objective way of ensuring continuous
development, and standardized global recognition in a competitive
environment. Certification validates the knowledge, skills and
expertise of the professional in the respective industry.
Certification provides concrete markers of development and signals a
commitment to the profession. Once certified, you use your
designation to identify your professional status in the industry.
Customer Service Academy of Jamaica Limited (CSAJ), the benchmark
for customer service training in Jamaica and the Caribbean, is
pleased to announce the accreditation of seven of its Professional
Certification Designations by the City and Guilds of London
Institute. They are:
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