In addition to the seven (7) Professional Certification Designations. Customer Service Academy of Jamaica also offers six (6) certificate programmes.

CSAJ the benchmark for customer service training in Jamaica and the Caribbean, is pleased to announce the accreditation of the following certificate programmes by City and Guilds of London Institute. They are:

Certificate Programme in Legendary Customer Care - #08

Certificate Programme in Service Quality Leadership - #09

Certificate Programme in High Impact Leadership - #10

Certificate Programme in Service Quality Management - #11

Certificate Programme in Effective Supervision - #12

Certificate Programme in the Principles and Practices of Training
(Train-The-Trainer) - #13

 

 

 

 

 

 

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