Certificate Programmes

In addition to the seven (7) Professional Certification Designations. Customer Service Academy of Jamaica also offers a certificate programme.

CSAJ the benchmark for customer service training in Jamaica and the Caribbean, is pleased to announce the endorsement of it's Train-the-Trainer programme by the Institute of Leadership and Management (ILM). It is called The Principles and Practices of Training.

The Principles and Practices of Training (Train-The-Trainer) - #08