Communication Skills for Effective Management
Effective communication is essential to successful management; your capacity to develop effective interpersonal skills and your ability to communicate well are foundational building blocks for your professional success. At the end of this one-day workshop, you will (by applying the concepts and skills learned) be able to: enhance your leadership style by adopting a catalyst approach that mobilizes others to take action; enhance the efficiency and effectiveness of your communication with others; meet people’s personal and practical needs and build their commitment to achieving critical business results; ensure that people—including you—get the feedback they need to perform to peak periods
What Will You Learn
- The manager’s use of communication to persuade and influence
- The core communication skill of esteem
- Strategies for enhancing self-esteem
- The core communication skill of empathy
- The power of reflective listening
- The core communication skill of sharing
- The three components of sharing
- The core communication skill of involvement
- Guidelines for getting people involved in their own success
- The core communication skill of support
Who Should Attend
Managers and supervisors.
Fee
$45,000 JMD
