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Instructor's Guide To "Quality Customer Care For The Caribbean |
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Instructor's Guide To "Managing the Service Function" Published in August 2005, The Instructor's Guide to "Managing the Service Function" has become an invaluable tool for the many lecturers, instructors and trainers who are using Managing the Service Function as a teaching tool. The Instructor's Guide is an essential companion to the textbook if the instructor wants to excel at delivery. Available only from CSAJ. Available only to lecturers, instructors and trainers who use Managing the Service Function as a teaching tool. Price of Guide only - US$70.00 Price of Guide with textbook - US$90.00 |
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Instructor's Guide To "How to Become a World-Class Individual: 33 Strategies for Success" |